Now Booking In-Home Visits in Boca Raton, Delray Beach & Boynton Beach
Private In-Home Tech Concierge • Boca Raton & Palm Beach

Dignified, Patient Technology Support in the Comfort of Your Home.

Specializing exclusively in Apple ecosystems, credential security, and smart home reliability. No confusing jargon, no impersonal store queues—just patient, private, white-glove guidance.

Prefer texting? Text Jay a screen photo →
Jay — Senior Tech Concierge

Jay • Senior Concierge

Dedicated Local Specialist

"My objective is simple: remove technical friction entirely, explain everything with unhurried patience, and ensure you always feel completely secure with your personal data."

Strict In-Home Privacy & NDA Protocol
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"Patient, in-person resolution for complex Apple ID, Wi-Fi, and data migration challenges."

Representative In-Home Resolution • Boca Raton
🛡️ Level 2 State Screened • FDLE & FBI Cleared
Strict Privacy & In-Home Discretion Protocol
Clear, Upfront Pricing
Patient, Dedicated Care Clear, Upfront Pricing
1-on-1 Continuity Always the Same Trusted Expert
Apple Specialists Mac, iPhone, iPad, Watch & iCloud
Fast Local Visits Same-Day / Next-Day Service
The Concierge Difference

Why South Florida Chooses Florida Tech Guide

We aren't a big-box store or a random gig-worker app. We provide personal, patient, relationship-based support.

Personal Continuity

No rotating technicians or outsourced call centers. You build a relationship with a single, dedicated expert who understands your home layout, device history, and preferences.

Plain-English Explanations

We eliminate technical jargon. We explain things in clear, everyday terms and write down easy-to-follow notes so you can confidently use your devices after we leave.

Cybersecurity & Privacy First

We handle your Apple ID, passwords, and sensitive files with strict privacy protocols. We also check your accounts to shield you from aggressive email scams and phishing popups.

Comfort of Your Own Home

Skip the crowded mall parking and long lines at the Genius Bar. We sit down with you at your desk or kitchen table, testing everything on your actual home Wi-Fi and printer.

Jay — South Florida Tech Concierge
Dedicated Local Specialist
Level 2 FDLE/FBI Fingerprint Screened
Meet Your Specialist

Hi, I'm Jay — Your South Florida Tech Concierge

"Technology was created to bring us closer to family, make tasks effortless, and give us peace of mind. But when updates go wrong, passwords get lost, or devices stop syncing, it quickly becomes an overwhelming headache."

With extensive experience in Apple diagnostic environments, network configuration, and smart home technology, I started Florida Tech Guide to provide a patient, dignified, and trustworthy solution for residents across Boca Raton, Delray Beach, and Boynton Beach.

Whether you just opened a new iPhone, need your photos backed up safely, or want someone to explain your Mac in plain English, I treat your home and data with the highest level of care.

Apple Ecosystem Specialist: Mac, iPhone, iPad, Apple Watch & iCloud
State-Cleared Level 2 Screening: Verified clean background through Florida Department of Law Enforcement (FDLE) & FBI national fingerprint clearance.
Patient Teaching Approach: Personalized step-by-step guidance
Local Resident: Fast response throughout Palm Beach County
The Gold Standard in In-Home Trust

What Does Florida Level 2 Screening Mean for You?

Most gig apps rely on instant 5-minute online searches. Jay holds active Level 2 LiveScan fingerprint clearance verified through both the Florida Department of Law Enforcement (FDLE) and the FBI. This is the exhaustive state standard mandated for educational technologists and healthcare professionals—ensuring verified integrity, clean criminal history, and complete peace of mind when welcoming a specialist into your home.

Dedicated Protection & Care

In-Home Cybersecurity & Device Peace of Mind

Enjoy your technology with complete confidence. We provide patient, discreet on-site protection against modern online scams and technical headaches right in the comfort of your home.

Jay providing patient in-home technology assistance
✦ Patient, unhurried guidance in your favorite armchair
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Scam & Fraud Defense

We audit accounts for suspicious activity, remove phishing popups, block spam calls, and show you practical ways to recognize fraudulent messages and phone calls.

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Clear Written Reference Notes

Never worry about forgetting what was done. We leave personalized, step-by-step written notes and cheat-sheets in large print so you always feel confident and in control.

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Transparent & Simple Billing

Clear upfront rates with zero surprise fees. We provide itemized receipts and accept all convenient payment methods upon completion of your visit.

Transparent Pricing

Simple, Honest In-Home Rates

Complimentary travel included throughout Boca Raton, Delray Beach & Boynton Beach. Extended coastal travel (Palm Beach Island / Manalapan) subject to a 2-hour visit minimum.

General Support

Hourly Troubleshooting

$90/hr

1-hour minimum for in-home visit

Ideal for solving immediate glitches, printer headaches, password resets, or personalized tutoring.

  • Billed in 15-minute increments after hour 1
  • Wi-Fi speed & printer connection fixes
  • Password recovery & account access
  • 1-on-1 personalized tutoring & Q&A
  • Clear, upfront billing with zero surprise fees
Book Hourly Support
Most Popular
Complete Setup

New Device & Data Migration

$199/flat

Everything done-for-you

Bought a new iPhone, iPad, or Mac? We ensure 100% of your photos, contacts, and apps transfer smoothly.

  • Unboxing, update & secure initial setup
  • Complete data migration (Photos, contacts, apps)
  • Secure wipe & reset of old device for trade-in
  • Re-pair Bluetooth, Apple Watch & accessories
  • Walkthrough so you know how to use it
Select New Device Setup
Security & Storage

Digital Spring Cleaning

$149/flat

Complete peace of mind tune-up

A full diagnostic audit to clear full storage alerts, organize passwords, and boost device performance.

  • iCloud storage cleanup & backup audit
  • Password consolidation & master list security
  • Phishing & scam vulnerability defense check
  • Operating system updates & speed optimization
  • Written cheat-sheet for your records
Select Security Tune-Up
VIP Membership Option

Need Ongoing Peace of Mind? Ask About Our Quarterly Care Plan

Includes scheduled quarterly in-home tune-ups, priority emergency response, and direct phone/text support all year long.

Real-World In-Home Solutions

Representative Case Studies & Challenges Solved

Typical technical problems diagnosed and resolved in Palm Beach County residences
Device Migration & Backup

New iPhone Setup & Photo Library Migration

Challenge: Over 14,000 unorganized photos across devices, persistent iCloud storage full alerts, and anxiety over lost passwords during a new phone upgrade.

Resolution: Performed complete on-site data migration, eliminated iCloud storage bottlenecks, synchronized Keychain passwords, and securely wiped the trade-in phone.

BW
Boca West Area Residence Private In-Home Consultation
✦ In-Home Case Resolution
Account Access & Peripherals

Apple ID Account Recovery & Wireless Printer Sync

Challenge: Locked out of primary Apple ID account due to an outdated recovery phone number, compounded by a wireless printer that disconnected after a router update.

Resolution: Guided resident through Apple verification without data loss, assigned a static IP to stabilize the printer, and created clear, large-print instructions for future reference.

DB
Delray Beach Residence Private In-Home Consultation
✦ In-Home Case Resolution
Network Optimization & Streaming

Whole-Home Wi-Fi Optimization & Smart TV

Challenge: Recurring video buffering and Wi-Fi dead zones in the master bedroom and lanai, preventing clear FaceTime calls with family and smart TV streaming.

Resolution: Reconfigured mesh network nodes with optimized 5GHz band steering, verified full-property coverage, and simplified smart TV remote controls.

VP
Valencia Palms Area Residence Private In-Home Consultation
✦ In-Home Case Resolution
Cybersecurity & Scam Defense

In-Home Cybersecurity & Scam Defense Audit

Challenge: Deceptive full-screen browser popups claiming virus infection and demanding urgent calls to fraudulent toll-free numbers.

Resolution: Removed malicious configuration profiles and browser notifications, enabled ad-blocking security DNS, secured email accounts, and provided a personalized 5-point scam defense guide.

HB
Highland Beach Residence Private In-Home Consultation
✦ In-Home Case Resolution
Florida Tech Guide Official Seal
Free 2026 Technology & Security Guide

The 5-Step Apple Device Scam & Privacy Defense Checklist

Learn how to spot fraudulent Apple alerts, protect your bank accounts from phishing texts, and verify if your iCloud backups are working properly.

Hyper-Local Service

Proudly Serving South Florida Communities

Complimentary travel within our core Boca Raton, Delray Beach & Boynton Beach corridor. Extended coastal destinations welcome with a 2-hour visit minimum.

Boca Raton

  • Boca West
  • Broken Sound
  • Woodfield Country Club
  • Century Village Boca
  • Boca Pointe & Boca Del Mar
  • Royal Palm & Downtown Boca

Delray Beach

  • Kings Point
  • High Point & Huntington Lakes
  • Addison Reserve
  • Gleneagles Country Club
  • Mizner Country Club
  • Downtown & Lake Ida

Boynton Beach

  • Valencia Communities (Palms, Cove, Reserve)
  • Cascade Lakes
  • Hunter's Run
  • Ponte Vecchio
  • Quail Ridge

Coastal & Extended Area

  • Highland Beach (Core Area)
  • Ocean Ridge (2-Hr Min)
  • Manalapan (2-Hr Min)
  • Palm Beach Island (2-Hr Min)
  • Deerfield Beach (Core Area)
Fast Response

Schedule Your In-Home Visit or Request a Callback

Call directly for immediate scheduling, text us a photo of your screen issue, or complete the quick form to reserve your preferred day.

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Patient Service Commitment

Dedicated 1-on-1 attention with transparent billing, zero hidden travel fees in our core area, and personalized written reference notes.

Book In-Home Support

Select your devices below for faster service:

🔒 No payment required to schedule. In-home visits are billed on-site upon completion via credit card, Apple Pay, check, or cash.
Common Questions

Frequently Asked Questions

Everything you need to know about our in-home concierge service and billing.

You can call, text, or reserve your visit online to choose a day and time that works best for you. When we arrive, we sit down with you, listen carefully to your goals or concerns, and diagnose the issue step-by-step. We explain everything in plain English with clear, upfront pricing before doing any work.

We have a 1-hour minimum for all in-home appointments. After the first hour, we bill in precise 15-minute increments ($22.50 per 15 min), so you never pay for time you don't use. For flat-rate packages (like New Device Setup), you pay one fixed price regardless of how long the data transfer takes. In cases where a device has physical hardware failure or requires Apple Store replacement, our fee covers comprehensive diagnostic testing, data preservation, and clear written documentation for your appointment.

Travel is completely complimentary throughout our primary corridor: Boca Raton, Delray Beach, Boynton Beach, and Highland Beach. For extended coastal destinations requiring bridge transit (such as Palm Beach Island, Ocean Ridge, and Manalapan), appointments are subject to a 2-hour visit minimum ($180) to ensure dedicated, unhurried attention.

Yes. While we specialize in Apple ecosystems (Mac, iPhone, iPad, Apple Watch, Apple TV, iCloud), we frequently assist with Windows laptops, Android devices, home Wi-Fi networks, printers, and Smart TVs (Roku, Samsung, LG).

Your privacy and security are paramount. We never write down or store your passwords on our devices. When setting up password managers or Apple IDs, we have you enter credentials directly and ensure everything is securely saved only in your personal encrypted keychain.

We accept all major credit cards (Visa, MasterCard, Amex), Apple Pay, debit cards, check, or cash upon completion of the service. Invoices and itemized receipts are immediately sent via email or text.

Call (561) 527-1069 Call Now Book Visit